D

Field Service Technician 100% Travel

Dematic Corp. (ILD-US)
Full-time
On-site
Columbus, OH, United States United States of America
Dematic Corporation is now hiring a Regional Field Service Technician. Under the direction of the Field Service Manager, this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customer's facility, this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America, preferably by an airport for travel. Overtime and occasional weekend work may be required.

We offer:

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $30 to $40 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Are you prepared to begin an invigorating adventure with Dematic Corp. as a Field Service Technician with 100% Travel? This outstanding chance enables you to bring to bear your technical skills while discovering various locations. In this role, you will deliver outstanding customer service, guaranteeing the seamless operation and upkeep of Dematic systems.

What You Will Do In This Role

  • Participate in semi-complex equipment trial runs, investigative tests, repairs, and overhauls.
  • Train customers on semi-complex products and services.
  • Perform semi-complex maintenance on tools, test equipment, and other related items.
  • Document all inspections, maintenance, repair work, and failures.
  • Respond to semi-complex service calls and assess equipment performance.
  • Recommend modifications or improvements based on field support data.
  • Tackle problems as they arise and refer sophisticated issues to others.

What We Are Looking For

  • Trade school graduate or equivalent experience in a mechanical, electrical, or mechanical technician program. A Bachelor's degree in engineering is a plus.
  • Minimum of two years of experience in fixing electromechanical and/or mechanical equipment, with experience in material handling equipment highly prized.
  • Service experience with Automatic Guided Vehicles (AGV), Automated Storage and Retrieval Systems (AS/RS), or conveyors is highly valued.
  • Willingness to travel on short notice and spend over 80% of the time traveling, potentially being away from home for up to a month.
  • Availability during off-hours, weekends, holidays, and off shifts.
  • Ability to remain calm and composed in stressful situations.
  • Proficiency in writing clear, concise, and complete trip reports according to Dematic procedures.
  • Knowledge of using personal computers for word processing, database functions, and communications. Familiarity with personal computer hardware setup and software configuration is required.
  • Previous experience fixing Programmable Logic Controllers (PLC) is necessary.

Why Join Us?

At Dematic Corp., we are committed to your career development, offering competitive compensation and benefits, and providing global opportunities. You will be part of an ambitious team dedicated to delivering world-class service and solutions. Join us and successfully implement your skills in a role that values teamwork and excellence.

Apply today and take the first step towards an exciting career with Dematic Corp.!

#In-post

Apply now
Share this job
Twitter Facebook Linkedin Email